Whether you check social media, read email, or do most anything online, your internet behavior can put you at risk. Hackers and scammers take advantage of your online movements to get your financial data and other sensitive information to use for their gain, at your pain. To stay safe and protect your identity, make sure […]
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If your employees aren’t engaged, then it’s only a matter of time before something, somewhere down the line goes wrong. Now, you’re probably thinking to yourself, “I pay them to feel engaged.” And to a certain degree, you have a point. Why should you worry about their level of personal engagement, right? We’re all adults […]
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Recruiting and retaining top talent isn’t easy. Even after the hiring process ends, there are several metrics your Human Resources (HR) specialist(s) should keep tabs on to ensure top performers stick around long enough to deliver meaningful results for your company. Here are 3 metrics highly effective HR organizations measure: Productivity Over Presence Some HR […]
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When it comes to your workforce, you want things to click for them all day, every day. Unfortunately though, things don’t always work this way. Why? Well, they’re human of course. They want to talk, eat food, go to the bathroom, watch a funny cat video and stare off into nothingness for five minutes straight. […]
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The key to long-term success is the technology services industry is to continually engage and satisfy customers so that they trust and rely on you for every new technology need. A critical component of nurturing sticky customers relies on having an effective, responsive Service Desk. Do You Need a Service Desk and a Help Desk? […]
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